Frequently Asked Questions

Please go through our cancellation and refund policy.

You have to pay online using Razorpay which is a safe and secure payment gateway.

Only one student per registration is allowed.

The course you choose depends on your liking and in some cases proficiency in classical music. For eg;If you are looking for a child under 10 with no prior knowledge of music and want songs which will introduce the concept of classical music in a fun way, RTR is the course to choose.

Yes

Yes, you can write to us at info@swaralasikasangeetalaya.com

Please check with your network provider in case of network issues. Voice and sound lags could also be due to your network connection andor problems with your headset. In order to avoid this , we recommend that you check your system at least 15 minutes prior to each class. In case of any other questions, contact us at support@swaralasikasangeetalaya.com.

Swaralasika Sangeetalaya never shares your personal information with any third party vendors. This information will be used for securing your account and for sending you important communication.

We would hate to see you go. But if the situation arises that you need to delete your account, you can write to us at support@swaralasikasangeetalaya.com from your registered email address.

To catch up on the lost class you can review the study plan along with the Vidoes and class recordings.You can also send practice recordings for feedback to the teacher, which will enable you to catch-up on the material before the next class. Apart from this, you may also buy a 1-1 Add-on class during the week, which will be scheduled based on the teacher’s availability.

You may opt to purchase the recordings of your classes to download. You may avail this option at the time of enrollment or any time during the course within 30 days of the last class. Your purchased recordings will be available to you for 30 days after the last class or 30 days after the date of purchase, whichever is later.

Before starting with any course, please go through the technical requirements for the course. Once you have ensured that you have all the necessary equipment for the course, you can test your system by clicking on the "Test Your System" tab in the right side of your welcome page. Due to unavoidable circumstances beyond the control of the Academy, like technical issue/teacher not available, the class will be rescheduled. An extra class will be added to make up for the same, within the period of the course.

You can enroll and pay for courses online. We use Paypal(USD) and Rozar Pay(INR) for secure processing of payments, and accept most major credit cards.

Please go through our cancellation and refund policy.

You have to pay online using Razorpay which is a safe and secure payment gateway.

The course you choose depends on your liking and in some cases proficiency in classical music. For eg;If you are looking for a child under 10 with no prior knowledge of music and want songs which will introduce the concept of classical music in a fun way, RTR is the course to choose.

Yes

Please check with your network provider in case of network issues. Voice and sound lags could also be due to your network connection andor problems with your headset. In order to avoid this , we recommend that you check your system at least 15 minutes prior to each class. In case of any other questions, contact us at support@swaralasikasangeetalaya.com.

To catch up on the lost class you can review the study plan along with the Vidoes and class recordings.You can also send practice recordings for feedback to the teacher, which will enable you to catch-up on the material before the next class. Apart from this, you may also buy a 1-1 Add-on class during the week, which will be scheduled based on the teacher’s availability.

You may opt to purchase the recordings of your classes to download. You may avail this option at the time of enrollment or any time during the course within 30 days of the last class. Your purchased recordings will be available to you for 30 days after the last class or 30 days after the date of purchase, whichever is later.

Before starting with any course, please go through the technical requirements for the course. Once you have ensured that you have all the necessary equipment for the course, you can test your system by clicking on the "Test Your System" tab in the right side of your welcome page. Due to unavoidable circumstances beyond the control of the Academy, like technical issue/teacher not available, the class will be rescheduled. An extra class will be added to make up for the same, within the period of the course.

You can enroll and pay for courses online. We use Paypal(USD) and Rozar Pay(INR) for secure processing of payments, and accept most major credit cards.

Only one student per registration is allowed.

Yes, you can write to us at info@swaralasikasangeetalaya.com

Swaralasika Sangeetalaya never shares your personal information with any third party vendors. This information will be used for securing your account and for sending you important communication.

We would hate to see you go. But if the situation arises that you need to delete your account, you can write to us at support@swaralasikasangeetalaya.com from your registered email address.